Thank you, Michael, for your honest feedback and for sharing your experience! We’re very glad to hear you’re enjoying your K10 eBike. ♂️✨
We sincerely apologize for the shipping delay and the packaging issue — we’re already working with our logistics partners to improve this. Regarding the missing spindle nut, our customer service team is always here to help, and we’ll make sure you get any needed parts quickly.
Your input helps us improve, and we truly appreciate your support. Enjoy the rides ahead!