Warranty Coverage
Every Bluvall E-bike is covered under our manufacturer's two-year all-inclusive warranty for the original owner against all manufacturing defects.
NOTE: The warranty applies only to original owners and is not transferable.
What About Warranty On Bluvall?
NOTE: Failure caused by the following cases is not included in the warranty contents.
However, the designated store or sales dealer has the responsibility and obligation to
provide paid repair service:
|
Part |
Warranty Period |
Warranty Scope
|
|
Frame
|
24 Months
|
Desoldering/materia fracture
|
|
Fork
|
12 Months
|
Performance failure
|
|
Motor
|
12 Months
|
Quality fault/Break downperformance failure
|
|
Battery
|
12 Months |
Quality fault/ Power capacity is tested lower than 50% of the rated capacity.
|
|
Controller
|
12 Months
|
Performance failure
|
|
Charger
|
12 Months
|
Performance failure
|
|
Display/Dashboard
|
3 Months
|
Performance failure
|
|
Tires
|
3 Months
|
Crack/leaking
|
|
Saddle
|
3 Months
|
Crack/damaged
|
|
Other Parts
|
3 Months
|
Damaged/performance
|
|
Front/Middle axle
|
3 Months
|
Performance failure
|
NOTE:
lf the motor breaks down after it has been replaced for once within the warranty period. we will charge for replacement and freight by then.
The battery housing is not under warranty scope.
We ship to the U.S., Australia, UK, and EU.
Not available for delivery:
U.S.: Alaska, Hawaii, Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, and all APO/FPO/DPO military addresses.
P.O. Boxes and APO addresses
UK offshore islands
Total Delivery Time = Processing Time + Shipping Time
(Shipping time may vary based on your location)
Processing Time: 1–2 business days
Estimated Shipping Time:
US: 5–10 business days
Australia: 5–10 business days
UK: 3–5 business days
EU: 5–7 business days
For pre-orders/backorders, kindly refer to the shipping date specified on the product page.
Please note that any delivery dates provided by Bluvall are estimations.
At Bluvall, our customers are our top priority, and we strive to ensure your satisfaction above all else. We're dedicated to expediting the process to ensure your package arrives promptly. Your patience during this time is greatly appreciated, and we thank you for your understanding.
Note: Customers are responsible for any applicable customs duties or import taxes.
US: FedEx
Australia: Direct Freight, Allied, and HX Logistics.
UK: Truck delivery, Panther
EU: FedEx, DB Schenker (Ground), DPD
Please note: Carriers may vary depending on your exact location and order details.
You can easily track your order, as well as shipping and handling information, by logging into your account on bluvall.com. If you have not registered on our site, please feel free to email us at contact@bluvall.com, and we will respond within 24 hours.
If you have any questions, feel free to contact us at contact@bluvall.com. We’re here to help.
Share information about your brand with your customers. Describe a product, make announcements or welcome customers to your store.
Many people been going to trippy island productions on TikTok, Facebook, and youtube asking me to make this review so figured I would post it here. A few of my followers have or are purchasing this bike!!
You can find me on youtube (https://youtu.be/xWtDJOVa3yY?si=2MhemGBviuGILW6-) or tiktok (https://www.tiktok.com/@trippyslandproductions) Trippy Island Productions I use the R700 for door dash in approximately 8 weeks I have put 1044 miles on this bike!! Mine did not have logan brakes and the brakes had a leak in the caliper so I went with mechanical brakes instead, overall the bike is amazing and fun there have been some minor issues that you will see in the video but over all I would buy the next model that comes out if I had the funds or even another r700!!
I got mine and so far the only problem i had was that it was limited to 15mph when it got delivered but I was able to find a tutorial on how to take it off. The bikes goes around 31mph instead of 35 but still pretty quick
So far I have put 200 miles on the Bluvall R700 in a week doing door dash so far im very happy with the bike. Only issue I had was the phone holder bag that comes with the bike the zipper broke already and the lock that comes with the bike is not the best so I bought a different one!! Other then that so far im very happy with it!!
I have a face book group for the SU8 and all Bluvall bikes .. The group has members tht can provide answers to problem you might have,, We support each other and have fun with our bikes.. Please join and reap the benefits of bluvall bike owners https://www.facebook.com/share/g/18AeDpm3qB/