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At Bluvall, we want you to be fully satisfied with your purchase. If you're not happy with your order, you may request a return within 30 days of delivery.
Eligibility for Returns:
To qualify for a return:
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The item must be unused, with less than 10 kilometers on the odometer.
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It must be returned in the original packaging, with all accessories (charger, keys, tools, etc.).
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You must include the original proof of purchase.
Note: Returns are not accepted from the UK and EU due to shipping and compliance limitations. If you're located in these regions and experience product issues, please contact us at contact@bluvall.com — we’ll do our best to assist you.
Non-Returnable Items
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Items damaged by customer misuse
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Special orders and giveaway items
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Accessories sold separately (e.g. fenders, bags, helmets, phone holders, locks, etc.)
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Items purchased from unauthorized resellers
Return Process
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Contact us at contact@bluvall.com to initiate your return.
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you’ll receive a return shipping label and instructions within 3–5 business days.
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Customers are responsible for shipping costs unless the product is defective.
Refund Policy
Once your return is received:
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Our warehouse will inspect the item within 5 business days.
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If the product matches your return description, a full refund will be processed within 1–2 business days.
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If damage or discrepancies are found, a partial refund may be issued. The deduction amount depends on the condition and missing components.
Refunds typically appear in your account within 7–10 business days, depending on your payment provider.
Damaged or Incorrect Items
If your product arrives defective, damaged, or incorrect:
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Please email us within 3 days of receiving your order.
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Attach photos and a description of the issue.
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We will resolve the matter with a replacement or refund as appropriate.
If you have any questions, our support team is here to help at contact@bluvall.com.
- Parts covered by the warranty: frame, forks, stem, handlebars, headset, seat post, saddle, brakes (excluding brake pads), lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller wiring harness, LCD display (excluding damage due to water), kickstand, reflectors and hardware. The battery warranty does not include damage from power surges, using an improper charger, improper maintenance or other such misuse, normal wear, or water damage.
- The warranty does not cover an incorrect assembly or installation of the product by the user, an improper or negligent use, operation or transformation of the product, a maintenance contrary to the maintenance instructions of the product (e.g. lack of maintenance of the brakes), normal wear and tear, defects inherent to the normal useful life or service life of the product, such as a flat battery that can be replaced by the consumer, damages or defects due to accidents.
- The battery cannot be charged because the electric bike has not been used for more than half a month and the battery has not been removed.
- Without invoice and the warranty.
- Using and maintaining without complying with the user's manual.
- Using the electrical bicycle for other purposes or dangerous acts.
- Dismantling the parts without permission or improperly using and storing.
- Without using the original parts. Trac accidents or other accidents.
- Trac accidents or other accidents.
- Anti-rust layer damage caused by abnormal use, which leads to the corrosion and fracture of the parts.
- Riding on the abnormal road conditions.
- Commercial rental use and irresistible natural disasters.
Part
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Warranty Period
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Warranty Scope
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Frame
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24 Months
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Desoldering/materia fracture
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Fork
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12 Months
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Performance failure
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Motor
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12 Months
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Quality fault/Break downperformance failure
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Battery
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12 Months
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Quality fault/ Power capacity is tested lower than 50% of the rated capacity.
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Controller
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12 Months
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Performance failure
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Charger
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12 Months
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Performance failure
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Display/Dashboard
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3 Months
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Performance failure
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Tires
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3 Months
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Crack/leaking
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Saddle
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3 Months
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Crack/damaged
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Other Parts
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3 Months
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Damaged/performance
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Front/Middle axle
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3 Months
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Performance failure
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NOTE:
- lf the motor breaks down after it has been replaced for once within the warranty period. we will charge for replacement and freight by then.
- The battery housing is not under warranty scope.
Shipping Areas
We ship to the U.S., Canada, UK, and EU.
Not available for delivery:
U.S.: Alaska, Hawaii, Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, and all APO/FPO/DPO military addresses.
P.O. Boxes and APO addresses
UK offshore islands
Delivery Time Estimates
Total Delivery Time = Processing Time + Shipping Time
(Shipping time may vary based on your location)
Processing Time: 1–2 business days
Estimated Shipping Time:
US: 5–10 business days
Canada: 7–12 business days
UK: 3–5 business days
EU: 5–7 business days
For pre-orders/backorders, kindly refer to the shipping date specified on the product page.
Please note that any delivery dates provided by Bluvall are estimations.
At Bluvall, our customers are our top priority, and we strive to ensure your satisfaction above all else. We're dedicated to expediting the process to ensure your package arrives promptly. Your patience during this time is greatly appreciated, and we thank you for your understanding.
Shipping Fees
- US: Free shipping (Excludes Alaska, Guam, Hawaii, Puerto Rico, Armed Forces regions)
- Canada: $120
- UK: $100
- EU:
Sweden, Denmark: $250
Other EU countries: $100
Note: Customers are responsible for any applicable customs duties or import taxes.
Shipping Carriers
US: FedEx
Canada: Truck delivery, Canpar
UK: Truck delivery, Panther
EU: FedEx, DB Schenker (Ground), DPD
Please note: Carriers may vary depending on your exact location and order details.
Order Tracking
You can easily track your order, as well as shipping and handling information, by logging into your account on bluvall.com. If you have not registered on our site, please feel free to email us at contact@bluvall.com, and we will respond within 24 hours.
If you have any questions, feel free to contact us at contact@bluvall.com. We’re here to help.













Why B1 Ebike ?
The B1 1000W e-bike is the ideal entry-level choice for both commuting and adventure, achieving speeds of 31 MPH and a long range of 60 miles.

31MPH

1000W

60 Miles

330 lbs

26"x4" Fat Tire All Terrain
Dimension & Weight


B1 360 View

B1 1000W Key Features

The Bluvall B1 boasts a robust 1000W high-speed brushless motor, 80NM Torque,propelling you to speeds of up to 31MPH, ideal for tackling tough terrains and steep inclines with ease.

UL2849 Certified 48V 16Ah rechargeable Lithium-Ion battery.Enjoy an impressive riding range of 40-60 miles on a single charge. This removable battery design allows for convenient off-bike charging, enhancing security.

Front suspension on this e-bikes absorbs shocks and vibrations, enhancing rider comfort and stability by smoothing out bumps and rough terrain.

Benefiting from rear hydraulic brakes, this bike delivers precise stopping power tailored for optimal rear wheel control. Meanwhile, the front hydraulic brakes ensure superior braking force, essential for swift and efficient stops.

Featuring 26'' * 4.0'' fat tires with rugged tread patterns, this bike offers exceptional grip, wear resistance, and anti-skid capabilities. Plus, multiple riding modes accommodate your individual preferences.

Frame is crafted from durable high-ended aluminum 6061 alloys, ensuring longevity and robustness. The integrated intelligent LCD headlight display elevate the riding experience.
B1 Assembly Guide
B1 pro arrived 90% assembled ,the rest is easy with this video.


Handle Bar & Manual
Download Manual
Handle Bar & Manual
Download ManualWeight
- Net Weight:32kg (69lbs) ( including battery)
- Gross Weight:41.5kg (95.56lb)
- Battery Weight:4kg (8.82lb)
- Weight limit:150 kg (330 lb) Payload Capacity
Size
- Product Size:1930x730x1110mm
- Packing Size:1570x330x900mm
General
- Classes:Class 4(Ebikes can go above 28mph with pedal assistance)
- Max Speed: 31MPH
- Range:up to 60 Miles by Pedal assist,30+ Miles by Throttle(Calculation based on rider's weight of 75kg. Range varies according to road condition, weather, rider's weight etc.)
- Pedal Assist:5 Levels
E-system
- Battery:Removable Internal Lithium-ion Battery, 48V 16Ah, 720Wh
- Charger:48V 3 Amp Charger, Approx. 6 Hour Charging, Aviation Connector. UL LISTED
- Motor:Rear Geared Hub Motor, Rated 1000w,Max Torque 80NM
- Controller: 48V 25A Peak
- Display: Multifunctional LCD Smart Display
- Pedal Assist: Cadence Sensor
- Throttle: Twist Throttle
- Front Light:48V 10W LED Light, 30 LUX
Drivetrain
- Shifter:Shimano 7-Speed RevoShift
- Rear Derailleur:Shimano ARDTY500D 7-Speed, Long Cage
- Crank & Chainring: 52T, 170mm Alloy Crank
- Freewheel:Shimano 14-28T, 7-Speed freewheel
- Pedal: Alloy Platform Pedals
- Chain:KMC 124 Link, 7-Speed
Components
- Saddle: Comfortable Wide Saddle
- Seatpost:Forged Alloy, Ø30.4*350mm
- Seat Clamp:Ø35mm Quick Release
- Stem:Bar bore: Ø31.8mm, Clamp I.D.: Ø28.6mm, HEIGHT: 70mm, RISE: ±7°
- Handlebar:Aluminum Ø31.8mm, Width 740mm
- Headset:Sealed Bearing Headset
- Grips:Nylon Lock-on, Ergonomic Comfort
- Brake:Front & Rear Hydralic Disc Brakes, with160mm discs, with power-cut-off function
- Brake rotor: 160mm, 1.9mm thick
- Kickstand:Side Kickstand, Alloy, Rear Mount
- Fenders:Plastic 26"x110mm
- Rear Rack:Stainless Steel Rear Rack
Frameset
- Frame: 6061 Aluminium, Removable Battery, Internal Routing
- Fork:Hydraulic Suspension Fork with 60mm travel, with lockout
Wheels
- Rim Material:Aluminum
- Rim Size:26" 36H Front & Rear
- Front Wheel Spokes:13G x 244/246mm, Black Stainless
- Rear Wheel Spokes:12G x 217/219mm, Black Stainless
- Tubes:Butyl Rubber, Schrader Valve
- Hubs:Disc Nutted Front /Rear Axles
- Tire: Fat Tires
- Tire Size: 26" x 4.0"
Ebike x1
Battery x1
Charger x1
peddle x2
Tool Set x1
Manual X1
Bell & Phone Holder x1










